Having an experienced senior Operations/HR leader on your team with expertise across a wide variety of disciplines and industries can provide valuable assistance. A fractional COO and/or CHRO on the team can help your company in numerous ways including but not limited to these examples:

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• What worked then doesn't work now:  The organization has grown quickly and now your current processes and systems are inefficient, cost-prohibitive, and stalling further growth for your business.
   

• The employees are struggling to deliver results:  Your operations team is not producing the needed results and you need a deep-dive of their current situation and areas of opportunity to improve productivity.
   

• The organization is at a strategic watershed moment: You need a strategic partner with a neutral viewpoint that can develop Strategic Plans to yield a viable road map for growth, expectations for all employees in support of the road map, and then assistance in the rollout/execution of the plans.
   

• Multiple departments are in silos and not collaborative: You have areas in multiple disciplines (Administration, Operations, IT, Marketing, Sales, Training, Human Resources, etc.) that need assistance with aligning organizational goals, working together, and executing these goals effectively.
   

• A time-sensitive and critical project is at risk:  You have a crucial strategic, operational, HR, etc. initiative that your existing staff may not have the expertise to deliver effectively or it may divert them from other critical projects.
   

• There seems to be poor morale among the employees:  You are poised for the next step in scalable growth and profitability, but you need strategic HR assistance to assess the current state of Employee Engagement with opportunities to improve and acquire employee buy-in to needed changes.
   

• Employees aren't being held accountable to do their jobs well:  You need an experienced partner to develop a custom performance management system that connects leaders and direct-reports with goals, results, and behaviors.
   

• Employee turnover is creating instability in the organization:  Having an experienced partner to evaluate the current state of employee turnover with a plan to decrease "regrettable" turnover while increasing "non-regrettable" turnover is paramount to keeping the talent you need to grow. 
   

• Employee issues/investigations are interfering with running the business:  People issues/investigations are unwanted surprises that cost time and money affecting the bottom-line. You need critical-thinking and expertise in handling them quickly, effectively, and in compliance with the law all while maintaining positive Employee Engagement.
   

• Your Collective Bargaining Agreement with the union is cost-prohibitive:   Having the Labor Relations/contract negotiations expertise on your team is crucial to your bottom line and employee morale- you need someone who can build a comprehensive labor strategy that identifies items in the union contract to address during negotiations while also having the savvy to deal with items in between contract expirations. 

 

This is a short list of the many benefits a fractional COO and/or CHRO can bring to your organization in a cost-effective manner. You can typically engage this position from 4 to 30 hours per week and it can last from several months or longer, depending on your specific situation, needs, and budget. It’s a cost-effective short to mid-term solution for many companies who want to elevate their organization but are not ready to hire full time COO or CHRO.  ​